At Locksmiths Pretoria, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services.
By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of personal information when you visit our website or engage with our services:
- Personal Identification Information: This may include your name, email address, and any other details you voluntarily provide when submitting forms, requesting quotes, or making inquiries.
- Technical Data: This includes data about your device, browsing actions, and patterns such as IP addresses, browser type, operating system, and other usage data collected automatically through cookies and similar technologies.
- Transactional Data: Information related to any services you request, such as service details and payment information, may be collected for billing and order processing.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide the services you request, including processing orders, requests, and inquiries.
- To communicate with you regarding your service requests, offers, and updates related to our services.
- To improve our website and services, ensuring that the content is presented in the most effective manner for you.
- To manage user accounts (if applicable) and fulfill any customer service requests.
- To comply with legal obligations and resolve any disputes.
3. How We Protect Your Information
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. While we take every precaution to protect your information, no method of data transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share information with trusted service providers who assist us in operating our website, conducting business, or providing services, as long as those parties agree to keep your information confidential. We may also disclose information when required by law or to protect our rights and interests.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your user experience. Cookies are small files stored on your device that allow us to recognize your preferences and improve site functionality. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your experience on our site.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Withdraw your consent to processing, where applicable.
- Request the deletion of your personal information, subject to legal and contractual limitations.
- Object to the processing of your personal information for marketing purposes.
To exercise any of these rights, please contact us via email at [insert email address].
7. Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, regulatory, or contractual obligations. Once the data is no longer required, it will be securely deleted or anonymized.
8. Third-Party Links
Our website may contain links to third-party sites. Please note that we are not responsible for the privacy practices or content of those external sites. We encourage you to read the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We reserve the right to update or change this privacy policy at any time. Any changes will be posted on this page, with the updated date of revision. Please review this policy periodically to stay informed about how we are protecting your personal information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.
By using our website and services, you acknowledge and agree to this Privacy Policy.